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Professional Services

Implementation Services

 

project management, change management, technical expertise for mobile implementations
Enterprise mobile is currently one of the top priorities for IT. Organisations like yours want mobile business processes to empower their employees to be as productive as possible outside the office environment. 
 
Whether you want to roll-out iPads to the executive team, deploy a mobile application, implement an MDM platform, create a secure mobile environment for remote workers, implement a BYO Mobile strategy, it all puts a big strain on your current IT resources.
 
Mobile Mentor has the expertise and the skills to smoothly transition your business through these big changes. We have managed our customers’ mobile fleets for many years, so we know from the inside what is involved in implementing any changes in the mobile environment.
 
Our services are targeted to provide a seamless customer experience for both end-users and IT departments. We understand that it is the end-users’ uptake that ultimately make a project a success.

Depending on the solution, we provide a range of implementation services, including design and planning, project management, technical implementations, mentoring (user training) for individuals and groups and on-going Support for IT and/or end-users.

More specifically we provide:

Managed rollouts
Whether MDM deployments, iPad roll-outs or other, Mobile Mentor offers a seamless experience for IT and end-users alike. We provide project management, technical expertise and change management to ensure a successful deployment of smart devices, platforms and applications.

Mobile User Empowerment
Anyone can use a smartphone, but not everyone can conduct business effectively and efficiently on a smart device. When considering solutions for your sales or field force, executive team or board, Mobile Mentor can provide unbiased guidance around the selection of devices, applications and solutions that best suit each of these groups.  We also configure the devices, provide training and support to ensure each user is productive from day 1 with minimal impact on the IT department.

Application Development and Deployment
Whilst there are millions of apps available on the open market, each enterprise has a unique set of requirements. Our approach is to look at your existing business processes and put them in a mobile format, ensuring that your new app contributes directly to your desired business outcomes. Another key to the success of your app is user uptake, therefore we focus on a great user experience designing the app to be user-friendly  and  creating a roll-out process that includes user training, documentation and on-going support.

Alternatively, Mobile Mentor can advise on platform selection for in-house app development, or project-manage the development process as well as manage the roll-out and support.

Want to know more about our implementation services?