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Control Costs
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Downloads: 15R™ Mobile Management brochure Case Study Colliers International: Managing Mission-critical Assets |
Controlling mobile costs should be easy.
Our Mobile Expense Management (MEM) service typically achieves annual cost savings of 12%-30% by addressing user behaviour, calling and SMS plan optimisation, unused services, data usage, billing errors, roaming blow-outs, etc. It works on the basis of a consistent monthly approach called R-O-I:
It is the implementation that sets us apart from our competitors. Because however good it is to have visibility of your mobile spending, the actual management still requires a lot of time and resource. Mobile Mentor has the knowledge and the channels to implement the necessary improvements quickly and effectively so that you benefit from a well-managed mobile fleet and enjoy the savings.
Easy.
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Report - Optimise - Implement
How does R-O-I work?
Report
Based on your mobile billing data we build a set of customised reports that show your mobile spend by cost centre, department, branch office, device type, user etc. It allows us to identify significant trends and issues in your mobile usage and bring these to your attention in a monthly summary report.
In addition to this we can present this data through a secure online portal giving you a powerful dashboard to ‘slice and dice’ the information as you wish. You can analyse usage at the individual user level right down to the level of minutes, messages and megabytes of usage. From this dashboard you can also publish and distribute internal reports.
Optimise
When our mobile analysts examine your spend data, they identify significant trends and expose the outliers. We benchmark your spending against the market and against organisations similar to yours in terms of mobile usage. We then match your usage profiles to the appropriate price plans, bundles and add-ons.
This is a dynamic process because your employees are purchasing new devices and their usage patterns are changing. Likewise price plans are constantly changing and new bundles introduced. We understand and anticipate these changes so we can implement changes every month to match your needs as they evolve.
We do not conduct RFPs or encourage our customers to change network. However, by giving you visibility of your mobile spending, optimising your spend and proactively implementing changes, we ensure you will get maximum value for money.
Implement
It is the implementation that sets us apart from our competitors. Reporting and insights are not enough; by implementing our recommended changes on your behalf, whether in the network, the device or in user behaviour, we save you time and money every month.
We work constructively with your mobile operator to ensure the following:
- The billing is correct and accurate
- Any errors and over-charges are credited
- Users are on the optimal price plan
- Text and data bundles are optimised
- Unused plans are promptly disconnected
- ETCs (early termination charges) are avoided
- Hardware is provisioned to use the right APN
- Roaming blow-outs are minimised
We follow our R-O-I process each month so you benefit from a well-managed mobile fleet and enjoy the savings.
