Mobile Mentor
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Services


Telstra Mentor


Mobile Mentor provides one-to-one, comprehensive mentoring and premium support designed to get you up to speed with your new mobile and give you peace of mind from day one. To upgrade yourself now, simply choose the service that suits you best.


Great if you need your new mobile working pronto, and would like expert assistance at your own pace.


We’ll help you increase the productivity and enjoyment or your new mobile. Our mentor will address any issues you are facing and cover your choice of up to five of these topics:


Contacts transfer, Email set-up, Modem connection, PC synchronization, Bluetooth set-up, Navigation, Voice dialing, Music library, Predictive Text, Roaming/Flight mode, Browsing and Bookmarks.


Face to Face Mentoring

Face to Face

Up to 1 hour of personalised face to face device support with an expert mentor.


Book a mentor at a time that suits you and have one of our experts come to see you at your home or office to ensure you are getting the most out of your mobile.


Available Sydney, Melbourne, Adelaide, Brisbane, Gold Coast and Perth Metro regions.


ENQUIRE ABOUT BOOKING A SESSION NOW!

 

 

Over the Phone Mentoring

Over-thephone

This 45 minute mentoring service takes place over the telephone in a structured and personalised way to ensure you can confidently use the features you want no matter where you are.


Available nationwide.


ENQUIRE ABOUT BOOKING A SESSION NOW!

 

 

Group Mentoring

Group Mentor

Your team of up to 10 people will have one hour of face-to-face mentoring with two expert device mentors in your own office. Get up and running quickly so that you can maximize personal efficiency and team productivity, adopt new applications with maximum success, and ensure each user is adhering to your company’s phone usage policy.


ENQUIRE ABOUT A GROUP MENTORING SESSION NOW